City of Johannesburg — Public Safety: Emergency Management Services (EMS)

Department Details

• Branch: Pro-Active Services
• Designation: PIER Officer (Public Information, Education and Relations)
• Remuneration: R44,693.36 per month (basic salary, excluding benefits)
• Location: Various Stations

Minimum Requirements

• Matric/Grade 12 or higher plus a National Diploma in Fire Technology (NQF Level 6)

• 6 years operational experience in the field (2 years at Community Educator level)

• NFPA Certifications:

  • 1001 Firefighter 1 & 2
  • 472 Hazmat Awareness and Operational
  • 10-35 Fire and Life Safety Educator 1 & 2

• First Aid Level III

• Valid Code B driver’s license

• No criminal record

Primary Function

Responsible for managing, coordinating, organizing, and overseeing the delivery of public information services intended to educate and inform the public on fire and life safety, using media and communication networks to reduce fatalities and injuries.

Key Performance Areas

• Disseminate information to the public and within the department
• Promote emergency medical management via campaigns and training
• Administer and schedule B.E.S.A.F.E training
• Participate in major incidents
• Raise awareness of EMS services

Leading Competencies

• Teamwork and interpersonal skills
• Ability to work independently
• Computer literacy (Word, Excel, PowerPoint)
• Strong report writing and presentation skills

Core Competencies

• Knowledge of fire behavior, injury control, and prevention
• Ability to plan, think creatively, and make decisions
• Alignment with NFPA 1035 training
• Customer service ethics (Batho Pele Principles)
• Professionalism, collaboration, and integrity

Application Details

• Apply Online: www.joburg.org.za
• Direct Link: Apply Here
• Contact Person: Thula Sithole
• Tel: 011 082 7928

Closing Date: Friday, 10 October 2025

Applicants not contacted within six (6) weeks after the closing date should assume their application was unsuccessful.

Recruitment checks include:

• Credit record
• CV and employment verification
• Criminal check
• Identity validation

Employment Equity: Preference will be given to previously disadvantaged groups and people with disabilities, in line with the City’s Employment Equity Plan.